Alternative Dispute Resolution

Brother
- Brother - Inkjet supplies
  - Brother compatible supplies (ink cartridges)
  - Brother original supplies (ink cartridges)
- Brother - Laser supplies
  - Brother compatible supplies (toners, drums and others)
  - Brother original supplies (toners, drums and others)
Canon
- Canon - Inkjet supplies
  - Canon compatible supplies (ink cartridges)
  - Canon original supplies (ink cartridges)
- Canon - Laser supplies
  - Canon compatible supplies (toners)
  - Canon original supplies (toners)
Epson
- Epson - Inkjet supplies
  - Epson compatible supplies (ink cartridges)
  - Epson original supplies (ink cartridges)
- Epson - Laser supplies
  - Epson compatible supplies (toners)
  - Epson original supplies (toners)
HP
- HP - Inkjet supplies
  - HP compatible supplies (ink cartridges)
  - HP original supplies (ink cartridges e printheads)
- HP - Laser supplies
  - HP compatible supplies (toners and drums)
  - HP original supplies (toners, drums and others)
Lexmark
- Lexmark - Inkjet supplies
  - Lexmark compatible supplies (ink cartridges)
  - Lexmark original supplies (ink cartridges)
- Lexmark - Laser supplies
  - Lexmark compatible supplies (toners, drums and others)
  - Lexmark original supplies (toners, drums and others)
Oki
- OKI - Laser supplies
  - Oki compatible supplies (toners and drums)
  - Oki original supplies (toners, drums and others)
Samsung
- Samsung - Inkjet supplies
  - Samsung compatible supplies (ink cartridges)
  - Samsung original supplies (ink cartridges)
- Samsung - Laser supplies
  - Samsung compatible supplies (toners, drums and others)
  - Samsung original supplies (toners, drums and others)
Xerox
- Xerox - Laser supplies
  - Xerox compatible supplies (toners, drums and others)
  - Xerox original supplies (toners, drums and others)
- Xerox - Inkjet supplies
  - Xerox original supplies (ink cartridges)
Other
Bazar

If you are not satisfied with a purchase made in our online store, please contact us first. We will try to resolve the matter as quickly as possible:

Email: [email protected]
Phone: +351 245 399 003 (call to a Portuguese landline), working days from 10:00 to 13:00 and from 14:30 to 19:00 (Lisbon time)

If we cannot reach an agreement, you may turn to a consumer Alternative Dispute Resolution entity. Infojet, Lda is covered by:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (National Centre for Consumer Dispute Information and Arbitration)
Website: www.cniacc.pt

For more information about your rights and dispute resolution entities, see the Portuguese Consumer Portal.