At jetprint.pt, you collect points when you buy and when you write reviews of products you have bought. Once you have enough points, you exchange them for a discount voucher to use on a later purchase.
The programme is free and all customers with an account in the shop take part automatically. Orders placed and reviews written from 2 November 2026, 10:00 (Lisbon time), count.
In 3 steps
1. Buy
Each order earns 1 point for every whole euro spent on products. Points are calculated on the value of the products including VAT, after discounts, promotional codes and vouchers. Shipping costs, gift wrapping and cents do not count: for example, €24.90 of products earns 24 points. Before you confirm your order, the order summary shows how many points it will earn you.
Points are pending once the order has been shipped and are added to your available balance 15 days after shipping, or as soon as the order is marked as delivered, if that happens first.
2. Review
Each approved review of a product you have bought earns 10 points. You can review products from orders that have been shipped, while signed in to the account that placed the order, and you have 30 days from shipping to write the review. Each product bought earns review points only once per account.
You receive the same points whatever your opinion: a negative review earns exactly the same 10 points as a positive one. We check each review within 5 working days, solely to confirm that it complies with the rules, and the points are added to your available balance as soon as it is approved.
3. Use your points
Each point is worth €0.01 (100 points = €1). Once you have at least 100 points, you can exchange the points in your available balance for a discount voucher of the same value, under "My points". The voucher applies to the value of the products in the order (not to shipping).
Under "My points", in your account, you can also see your available balance, pending points, transactions and vouchers.
Frequently asked questions
Do I need an account?
Yes, the programme is for customers with an account. If you buy without an account (as a guest), the points for the order are kept, linked to the email address you gave in the order, for 12 months from the order date. If you create an account with the same email address within that period, the points are added to your balance; after that, they are lost.
Do points expire?
Points in your available balance do not expire for as long as your account exists and the programme is running. The voucher, however, is valid for 12 months from the date it is created: if it is not used within that period, it expires and is lost, and the points exchanged do not return to your balance.
Can I combine the voucher with other discounts?
You can combine it with the JETPRINTPROMO code, but not with other vouchers, coupons or promotional codes. If the value of the products is lower than the voucher, the difference is kept in a new voucher with the same expiry date.
What happens to my points if I return or cancel an order?
- The points that order earned you are removed from your balance, even if they are already available. If only part of the order is returned, points are removed in proportion to the value returned.
- If you have already exchanged those points for a voucher and your balance is not enough, your balance becomes negative and is offset against the next points you earn. While it is negative, you cannot create new vouchers. We will never ask you to pay that amount.
- If you used a voucher on the returned order, you receive in money what you paid in money, and the value of the voucher goes back into your balance as points.
- Points for reviews are not removed because you return the product, except in cases of misuse.
None of this limits your rights of withdrawal or under the legal guarantee.
Can I exchange points for cash or use them in another shop?
No. Points and vouchers cannot be exchanged for cash, cannot be transferred to another account or person and cannot be sold. Points earned at jetprint.pt can only be used at jetprint.pt.
What if I close my account or leave the programme?
If you close your account, or ask us to erase your data, your points (available and pending) and any unused vouchers are lost. Before we close your account, we will tell you how many points and vouchers you have, so that you can use them first. You may leave the programme at any time by emailing [email protected]; if you do, the points in your balance are lost.
Rules
These are the main rules, explained simply. All the details are in the Points Programme Rules. In case of doubt, the Rules prevail.
Any questions about your points? Email us at [email protected].